Automated Reminders Boost Colonoscopy Prep Quality, Reduce No-Shows
Category: Medical Clinic Tags: Medical clinic, 24-hour urgent care, endoscopy, colonoscopy The Division of Gastroenterology, Hepatology and Endoscopy at Brigham and Women’s Hospital in Boston send out automated reminders to their patients through text and email. Read on to learn the results of their program. Automated Reminders Boost Colonoscopy Prep Quality, Reduce No-Shows Texting and emailing patients scheduled for colonoscopy to remind them about proper bowel preparation significantly improves the quality of their prep and avoids cancellations, new research shows. “When patients miss their colonoscopy appointments or arrive with inadequate bowel preparation, care can be delayed and revenue lost. We evaluated the effect of an automated time-released colonoscopy reminder program on preparation quality and the rates of canceled procedures,” said Jennifer Nayor, MD, of the Division of Gastroenterology, Hepatology and Endoscopy at Brigham and Women’s Hospit...